FREQUENTLY ASKED QUESTIONS

What is a pastel painting?

Ms. Conant’s original pastel paintings are created on Hahnemühle Velour Papers or its equivalent, (in the case of larger paintings). This archival paper is applied to a sturdy, acid-free board. Only the finest pastel pigments available in today’s marketplace are used for longevity of luster and the life of the painting. The original work of art is a hand signed by the Artist, using Acid-Free, Fade-Resistant, Prismacolor Premier Fine Line Marker. The painting is secured directly to Tru-Vue Conservation Series Glass. This is a premium UV protection, anti-reflective “invisible” glass that is museum quality. Presented by Nancy Conant Painted Portraits.

What is a Giclée?

Giclées are regarded by those in the fine art field as the highest quality reproduction of original, archival artwork available today. Giclée, (pronounced Gee’clay) is a French term meaning “to spray” which describes the process of how a Giclée is made. High-end ink jet printing equipment and archival quality ultra chrom K3 inks are used to produce your Giclée print giving it amazing color, fidelity, gloss level and scratch resistance. Glamour II Veneer canvas varnish is water-based and environmentally safe. In addition, a clear coat of varnish has been applied to provide UV protection and additional protection against scratches or mars. The Giclée is printed on Sommerset watercolor 180-museum quality rag paper. This paper respects the ISO 9706 government standards and is distributed by Canson. The Giclée comes in a limited edition. In other words, if there are three hundred in the edition, after the 300th Giclée is sold, there are no more; making your piece of artwork valuable, because it’s no longer available. Therefore, the Giclée is perfect for art collectors and art enthusiasts alike. Each Giclée comes with a certificate of authenticity, and his hand-signed and numbered by the Artist.

What is a Signature Poster Series?

Our latest product, The Signature Poster Series, is an offset poster printed on 100# matte book stock with a satin aqueous finish. These posters have been produced at a standard ready-made frame sizes. The posters are a printed reproduction of the original painting, along with the Nancy Conant logo in signature style. Any poster in The Signature Poster Series can be rolled and shipped almost anywhere. The series is an open edition, meaning there is no limitation on how many will be produced. The Signature Poster Series is perfect for the art enthusiast to enjoy the artwork while remaining on a cost-conscious budget.

Can I Share Your Painting? 

Thank you for asking! It shows a lot of character, consideration and integrity to check with an artist before doing something with or to a piece of artwork. In the case of sharing on Facebook; you may absolutely share the painting. Ms. Conant only asks that you credit her as the artist and that you do not try to print the painting. Please see Copyright and Licensing.

How Much is a Portrait?

Quoting a price for a painted portrait (for a person or a pet or both!) has many variables. I begin by determining a number of factors: Size of painting, number of subjects in the painting, head, bust or full body, also, is the background complex or simple? The best thing to do is to contact me via my website or through a private message on Facebook. Attach the photo(s) that you had in mind to use as a reference. Or if you require for me to come out and shoot the photography, fees would apply for time and travel. I then take the photo(s) and determine a composition and make a recommendation on the size that the portrait should be. And when that’s all said and done – then I can give you a quote! To answer the question, “How much does a portrait cost?” in a general way, I would give a base number of $500. Believe it or not, that barely covers my costs!

So What All Goes In To A Painted Portrait?*

$12 - Archival velour paper mounted on acid free linen board.   
$25 - mounting board and service fee   
$35 - worth of pastel consumption (quality pastels aren’t cheap!)   
$150 - Frame moulding, backing, dust cover, framing adhesive, D-rings & wire   
$50 - UV Protection, Anti-Reflective Museum Quality Glass   
$100 - Special Shipping Crate, custom built to fit the painting.   
$35 - Shipping and Handling fees

TOTAL cost of materials = $407
This number does not reflect my time, which is generally 10 to 20 hours, depending on the amount of detail to complete a painted portrait.

*The amounts listed are based on a small painting (11 x 14 or smaller)."

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$87.49$5.99
$11.99
$19.99
$32.80
$15.99$19.99$29.99
$87.50$174.99$9.99$11.99$19.99$32.80$15.99$19.99$29.99
$175.00
$262.49
$14.99
$16.99
$23.99
$58.73
$22.49$25.49$35.99
$262.50
$349.99
$18.99
$21.99
$34.99
$69.10
$24.69$28.59$45.49
$350.00
$524.99
$21.99
$37.99
$57.99
$119.94
$28.59$49.39$75.39
$525.00
$699.99
$35.99
$74.99
$99.99
$133.28
$46.79$97.49$129.99
$700.00
$1749.99
$49.99
$83.99
$125.99
$222.16
$64.99$109.19$163.79
$1750.00
$3499.99
$75.99105.99$149.99$322.19$98.79$137.79$194.99
$3500.00
Plus
$99.99
$149.99
$199.99
$444.34
$129.99$194.99$259.99

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart Weight
Ground Shipping
Expedited 2 Day Shipping
Up to 5LBs
$ 9.95
$19.95
5 - 10 LBs
$15.95
$29.95
10-15 LB
$19.95
$39.95
15 LB +
$29.95
$49.95

(Please note these are only examples and not actual shipping prices according to weight)

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact nancy@nancyconant.com with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact nancy@nancyconant.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please email nancy@nancyconant.com 

WHO TO CONTACT?  

You can reach out at any time by email at nancy@nancyconant.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work! 

Instagram

Facebook


1c crunched snajej
1c crunched snajej

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

3c crunched udpkob
3c crunched udpkob

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Cart

Your cart is currently empty.

Saved Successfully.

This is only visible to you because you are logged in and are authorized to manage this website. This message is not visible to other website visitors.

×

Import From Instagram

Click on any Image to continue

Create a New Favorite List

×
Name

Badge ar compatible

The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

Badge ar compatible

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

×

Manage Favorites

Below, select which favorite lists you would like to save this product into.

×

Newsletter Sign-Up

SAVE 20% ON YOUR FIRST ORDER!

Enter your email below and we'll email you a 20% OFF Coupon right now!

= required

This offer is valid for NEW CUSTOMERS only!